Shipping & Returns

Shipping

Ocean Child delivers nationwide in Australia.

Our products are dispatched from Central Coast within 2 - 3 business days. Upon dispatch, we will send you a notification email. Our packages are delivered by Sendle and your order should arrive within 2 to 6 business days. Please note it can take longer to WA, remote and regional areas. 

Due to the effects of COVID-19, shipping may take longer than usual. 

Standard shipping is $15.95 or free for all orders over $250.00 (after discounts and excluding shipping costs; OC Club subscription excluded).

*All delivery timeframes are an estimate only and Ocean Child will not be liable to for any loss or damage suffered by you or third parties due to delays in deliver. 

Returns

If your order is damaged or is not the product you ordered, please email sales@oceanchildhome.com.au within 24 hours of receiving your order. Please provide us with your order number, as well as detailed information and/or images setting out the issue, and someone from our customer service team will be in touch. 

Our products are made to order and for this reason, we do not accept cancellation, refunds and/or exchanges for change of mind.